How can I trust you? How do I know that the game is not rigged?
SkinUP is an established brand of provably fair gaming started back in 2017. It's impossible for us to rig games because of our Provably Fair system, which makes it easy for everyone to verify any result on our website.
What are the game fees?
All games have up to 10% fee depending on the skins inside. It may seem high but most of it is given back to the players in our VIP Program and various other promotions!
How do you set skins prices?
All prices are set using our algorithms which take the skins market value, real money value, popularity and a couple other secret factors to determine its' price!
Some SkinUP admin added me on Steam?
This is a scam!
Remove him from friends instantly! SkinUP admins will never add you on Steam!
The only way to contact an admin is via our Live chat.
I have another question but couldn't find it here!
If you have some other questions about SkinUP make sure to contact us using our on site Live chat.
How can I withdraw my skins?
Unfortunatelly we currently do not support skin withdrawals, we are working hard on a P2P trading solution which will allow you to enjoy instant skin withdrawals!
What deposit methods are available?
You can currently deposit using CS:GO Skins, Bitcoin, and Ethereum. We are working on adding more methods! You can recommend your favourite payment method on our Live chat!
I haven't received my deposit!
Please wait up to 15 minutes for deposits to register.
If you are depositing with cryptocurrency make sure to wait for on chain confirmations.
If the problem persists make sure to contact us via our Live chat!
Why is my withdraw limited!
You need to deposit at least $5 before you can withdraw. We're sorry for the inconvenience but this is required for us to combat abusers while providing the best starting promotions for new users!
What are the game limits?
There is no minimum and maximum bet amount! The only limit is 20 skins per user in one game!
How is fee taken from the game?
We take up to 10% fee from games where it can be taken fairly without breaking skins! The fee is always taken in smaller skins and will never go above 10%. This means that there is a 0% fee when playing 1 item vs 1 item.
How is the winner determined?
Our games are Provably Fair, which means the winner is determined randomly in a way, which can be proven to be fair. Please visit our Fariness page for detailed explaination of the algorithm.